FAQs

What Payments are accepted?

We accept all major credit cards, paypal, apple pay, google pay, and shopify pay.

All payments must be processed before items will be made or shipped. 

When will my order ship?

For most orders processing time is up to 7 days. For bulk orders please ask for specific processing times. 

Do you ship to Canada/Internationally?

We do ship to Canada and Internationally. Please note that international orders have taken up to 90 days to clear customs and be delivered.

If a package states it has arrived in the destination country, but you have not received it, we ask that you talk to your post office to figure out where your package is as there is nothing we can do once it has left the U.S. 

Any duties, taxes, or custom fees will be the customers responsibility by their home country.

What is the cost of shipping?

Shipping costs will depend on the weight of the items and our website calculates the shipping cost for where you live and the weight of the package.

After my items have shipped when will I receive my package?

We use USPS for all shipping. You can choose from the following shipping times after an item has been processed.

FIrst class mail 3-7 business days

Priority mail 1-4 business days

Priority mail express 1-2 business days

International orders have taken up to 90 days to clear customs and be delivered.

During holiday times the post office experiences slight delays so please understand that when making a purchase.

My package says delivered, but I didn’t get it?

Sometimes packages will state delivered when they are out for delivery in your area. Always check with your neighbors and your local post office about the package. Every once in a while the package will arrive the next day or two after it states it was delivered as well. If you still cannot locate it, please send an email to us and we will work with you.